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Goals of bug triage

Goals of bug triage

Posted Mar 3, 2009 16:03 UTC (Tue) by fb (subscriber, #53265)
In reply to: Goals of bug triage by michaeljt
Parent article: Ubuntu now offering mainline kernel builds

Let me give you some anecdotal evidence of the contrary. Dell selling laptops with Ubuntu, the "Tier-1 hardware vendor selling Linux from 'well known distribution'" poster child.

The brightness keys on Dells have stopped working properly for a year already (https://bugs.launchpad.net/bugs/207473). That bug has a bunch of "invalid" duplicates, therefore the large number of annotated fixes.

At the end of the day, Dell laptops shipped with Ubuntu still don't have a fix for this year old regression.

[...]

Anecdotal for sure, but 'Dell with Ubuntu' is still their poster child success story.


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