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Goals of bug triage

Goals of bug triage

Posted Mar 3, 2009 15:18 UTC (Tue) by michaeljt (subscriber, #39183)
In reply to: Goals of bug triage by nye
Parent article: Ubuntu now offering mainline kernel builds

I have to say that (personal feeling only) they are improving. There was a point where I was close to dropping Ubuntu. Now I notice that many of the most annoying bugs which make it into releases are at least getting fixed within the first two to three months (previously they were simply never fixed). A small improvement, but enough for me to wait a bit to see what else improves. As mentioned above, if they were to move to vanilla kernels entirely instead of brewing their own thing (in fact if they were to brew their own thing a bit less generally - apparently they are finally dropping usplash and will use Fedora's one instead) they might also have more resources free to squash bugs. Hopefully this article indicates a step in that direction.


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Goals of bug triage

Posted Mar 3, 2009 16:03 UTC (Tue) by fb (subscriber, #53265) [Link]

Let me give you some anecdotal evidence of the contrary. Dell selling laptops with Ubuntu, the "Tier-1 hardware vendor selling Linux from 'well known distribution'" poster child.

The brightness keys on Dells have stopped working properly for a year already (https://bugs.launchpad.net/bugs/207473). That bug has a bunch of "invalid" duplicates, therefore the large number of annotated fixes.

At the end of the day, Dell laptops shipped with Ubuntu still don't have a fix for this year old regression.

[...]

Anecdotal for sure, but 'Dell with Ubuntu' is still their poster child success story.

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