Two articles from Dag Wieers

Dag Wieers finds problems in bug tracking systems. Dag was looking for bug reports in Launchpad, for tools he had written. What he found were a few bug reports for new issues for which he had not been informed. "Not only is this a lost opportunity, it is a bad service to both upstream and the user itself. Without a bugtracking system, users would directly contact upstream. Now with Launchpad users report their bugs and nothing is done with them. Not by the maintainer and not by (unaware) upstream. And they are not being send to Debian (their upstream) either. And this is not specific to Launchpad per se, I have similar remarks for Fedora's bugzilla or OpenSUSE." In a followup article he proposes a Google index for Red Hat bugzilla.

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