Posted Sep 22, 2008 4:00 UTC (Mon) by vonbrand (subscriber, #4458)
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That would just mean that they haven't got the manpower to give support to a "enterprise" distribution... You need engineers that know intimately what is going on upstream (i.e., are inmersed in its development) if you want to be able to fix problems in a reasonable timeframe (least of all, in the time your support contract promises).