Red Hat Ups Length Of Top Technical Support For Enterprise Linux (InformationWeek)

[Posted July 30, 2008 by cook]

InformationWeek reports on Red Hat's plans to extend support for Red Hat Enterprise Linux. "Red Hat on Wednesday said it is extending the first phase of its product lifecycle support for Enterprise Linux, when the most technical support resources are made available, from three years to four. That means that new hardware coming out at any time during the first four years of an Enterprise Linux lifecycle will be supported. That "full support" phase previously only lasted for three years. Any release of Enterprise Linux is given a seven-year lifecycle of support, but the level of support drops back in the fifth year, then is reduced further in the sixth and seventh years."

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