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Blizzard tests the reach of copyright law

By Jake Edge
May 7, 2008

Free software users rarely, if ever, need to be concerned about the license that governs the applications they use. Unlike developers or distributors, users are unlikely to pay attention to whether a program is released under a BSD, GPL, or some other license—not so with proprietary software. If Blizzard Entertainment has its way, it could get a whole lot worse, with proprietary vendors controlling the behavior of its users and enforcing it by way of the Copyright Act.

Blizzard, makers of the online role-playing game World of Warcraft (WoW), has filed a lawsuit against MDY, Inc., makers of a tool that assists players in gaining levels within the game. The Glider program essentially plays the game for a user, creating a more powerful character, with additional riches, while the user is otherwise occupied. Some would claim it is a legitimate way to avoid some of the drudgery of "leveling up" a new character, while others would see it as a means of cheating. In any case it is clearly a violation of the Terms of Use (TOU) of WoW.

But those terms are only accepted by a user when they agree to the End User License Agreement (EULA) that comes with the game. Blizzard would seem to have plenty of ammunition to take action against players that use Glider, but instead of suing its customers for breach of contract—perhaps they have learned something by watching the music industry—they went after the easier target. Had they only sued MDY for "tortious interference with contracts", it probably would have attracted little attention. But Blizzard did something that aroused the interest of the Electronic Frontier Foundation (EFF), Public Knowledge, and others by trying to stretch copyright law to cover MDY's actions.

Certainly Blizzard is no stranger to using copyright law—in particular the much-despised Digital Millennium Copyright Act (DMCA)—in ways that many have found objectionable. The courts, at least in the Blizzard v. BNETD case, have agreed with Blizzard, though, shutting down the development of an alternative server for players of their games. Because of that, any time Blizzard makes a copyright claim, serious scrutiny from various watchdogs can be expected.

Blizzard's claim is that, by running Glider, its users are not only in violation of the contract they agreed to, but they are also committing copyright infringement. As has been seen in various file-sharing lawsuits, whenever copyright is supposedly violated on a computer, any program even tangentially involved in that violation is then accused of "contributory infringement"; this is the second claim that Blizzard makes against MDY in its suit. Under Blizzard's interpretation, users are allowed to copy the program into the RAM of their computer as long as they do not violate the TOU. If they do violate them, their license to copy to RAM—a necessary step to be able to use the program at all—is terminated; they are infringing Blizzard's copyright and liable for damages starting at $750 per illegal RAM copy.

If Blizzard's interpretation is upheld by the courts, many other acts would also serve as copyright infringements: choosing a character name that violates any of the thirteen name restrictions spelled out in the TOU, transmitting or posting "any content or language which, in the sole and absolute discretion of Blizzard, is deemed to be offensive...", or "anything that Blizzard considers contrary to the 'essence' of the Program", for example. Under those conditions, Blizzard could essentially claim copyright infringement any time they wish; racking up another $750+ each time the program is used.

Public Knowledge outlined two good reasons that the copyright infringement claim should be discarded. It is well established that it is not an infringement if making a copy is required to use the copyrighted material, as it is for software. Blizzard's argument that due to the terms of the EULA, those who buy WoW are not "owners" but instead license the software is also weak. The courts have always looked on software purchases as sales, not rentals under some company-controlled license, in much the same way that music and movies are purchased. Copyright owners would love to be able to eliminate the "first sale doctrine" that allows owners to sell used books and other copyrighted content, but the courts have so far been unwilling to go along.

One would hope that the courts would be persuaded not to see this dispute in terms of copyright either, but there is the risk that a tool used for "cheating" might not get the benefit of a well-reasoned view. There have been many occasions where the US courts have made surprising decisions regarding copyright. Undoubtedly there are various copycat suits waiting in the wings should such a decision be reached. In the end, though, neither Blizzard nor any copycats really want to go after the actual "infringers"—also known as customers—they want to go after others who allow users to use (or abuse) their software in ways they do not like. It is a classic proprietary software control strategy, and, thankfully, something that free software users do not have to endure.

There is an interesting comparison to be made with free software licensing, though. Licenses like the GNU GPL also restrict behavior based on copyright law; GPLv3, for example, makes some specific requirements on the patent-licensing agreements that one can make with third parties. Like Blizzard, those who release software under a free license can make a claim of copyright infringement (not breach of contract) if the terms of that license are not adhered to. There is a crucial difference, though: free software licenses do not regulate the use of the software, only its distribution. By claiming that users of the software violate copyright if it does not like their behavior, Blizzard is attempting to extend the reach of copyright law far beyond anything seen in the free software community.

It is certainly understandable that Blizzard would prefer that its users did not employ Glider or other, similar software. They believe it unbalances the game; making it unfair to other players. In the past, they have temporarily or permanently banned players for using bot software, but Glider is evidently more difficult to detect, which led to the current lawsuit.

Blizzard must police its own game, however, and should not expect others to do it for them. It is hard to see that Glider is doing anything particularly wrong here, though Blizzard may prevail on either or both of its claims. If players want to find ways around things they don't like about the game, they will, unless Blizzard finds technological means to prevent it. It would appear that there is a substantial business opportunity in helping players avoid some of the boring, repetitive parts of playing the game—one that Blizzard currently ignores.

Though there is no direct threat to free software from this litigation (unless one is developing free game-playing robots), any potential expansion of copyright is worth watching. The community relies upon copyright law to enforce its licenses, so watching how judges make decisions about such issues is important. While it may be that Blizzard is in the right to go after "cheaters" and a company that helps them, it should not be doing that by trying to expand the reach of its copyrights to this extreme.


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Except that "running a program" isn't copyright infringment.

Posted May 7, 2008 19:58 UTC (Wed) by pizza (subscriber, #46) [Link]

http://www.copyright.gov/title17/92chap1.html#117

And I quote:

(a) Notwithstanding the provisions of section 106, it is not an infringement for the owner of
a copy of a computer program to make or authorize the making of another copy or adaptation of
that computer program provided:

(1) that such a new copy or adaptation is created as an essential step in the utilization of
the computer program in conjunction with a machine and that it is used in no other manner, or

...

This became law in 1980, closing the "gotta make a copy to run it" problem, but by then
software companies had already realized that continuing to treat it as "licensed, not sold"
held less altruistic advantages.

Now one could argue that thanks to the "no other manner" clause, Blizzard still has a case,
but it's a much shakier position to be arguing.

Except that "running a program" isn't copyright infringment.

Posted May 7, 2008 20:53 UTC (Wed) by alextingle (subscriber, #20593) [Link]

> "owner of a copy of a computer program"

They could claim that their customers do not "own a copy", but rather license it. By that
theory, this clause would not apply to their customers.

Except that "running a program" isn't copyright infringment.

Posted May 8, 2008 6:09 UTC (Thu) by ekj (subscriber, #1524) [Link]

They could claim that. In which case:

a) You could turn around and sue the shop where you got the game

and

b) You could demand a replacement disc for production cost if the first one is damages.
Afterall, their claim is that you own a -LICENSE- and sine the license is nonphysical, it
cannot be destroyed by a physical item being destroyed.

a) is true because what typically happens is something along these lines:

You walk into a shop and say something like: "I would like to purchase a copy of WoW pretty
please.", whereupon the proprietor fetches a copy of WoW and says something along the lines
of: "That'll be $59.95 then, and that includes one month of free play."

You'll be VERY hard pressed to find a judge which does NOT consider what just happened above
to be a SALE. If you did not get what you explicitly stated that you wanted, and what the
shopkeeper CLAIMED to sell to you (a copy of WoW), then the shop is guilty of fraud.

Except that "running a program" isn't copyright infringment.

Posted May 9, 2008 0:57 UTC (Fri) by giraffedata (subscriber, #1954) [Link]

You'll be VERY hard pressed to find a judge which does NOT consider what just happened above to be a SALE.

As long as there isn't a document in the box that contradicts that dialogue, I agree. If there's a document that says, "the enclosed CD is the property of Blizzard and must be returned upon request" (which is common in other parts of the softwware industry), then I don't.

Judges frequently find that detailed documents that are read later take precedence over contradictory language used in a brief initial exchange. It's a good thing they do, too, because lots of transactions would be very inconvenient if you had to do the detailed negotiation up front. In those cases, the parties have the right to rescind the contract after learning the actual terms.

Insurance is the best example I know -- you buy it with some quick words on the phone and get the detailed policy a week later.

Except that "running a program" isn't copyright infringment.

Posted May 9, 2008 4:14 UTC (Fri) by jordanb (subscriber, #45668) [Link]

I know in Illinois the consumer protections are such that if the customer had a reasonable
belief that he was purchasing something but the fine print contradicted that, then the
shopkeep would have to very explicitly make sure that the consumer understood the fine print,
or risk having the sale be declared fraudulent. 

FWIU Illinois has uncommonly strong consumer protection laws, but other states are trending
towards similar statutes. 

Except that "running a program" isn't copyright infringment.

Posted May 9, 2008 6:03 UTC (Fri) by ekj (subscriber, #1524) [Link]

Nonsence. What is contradictory or unclear about:

"I would like to purchase a copy of WoW pretty please ?"

"Certainly, that will be $59.95 then"

"Here you are. (hands over cash)"

"Thank you very much, have a nice day!"

This is a -CLASSICAL- sale, as straigthforward as it gets. What is inside the box is
COMPLETELY irrelevant. 

Would you claim the above *isn't* a sale if the item bought was a apple or a book rather than
a copy of a game ?

I agree that details can be left out of the initial agreement, and supplemented later. (though
in that case too, you can void the agreement if there are details which are significantly out
of line with what you had reason to expect, say if the details stipulated the insurance was
only valid on fridays)

But -NOT- in fact having bougth what you explicitly said you wanted to buy is not a detail. If
that was the case, the conversation would have to go like this (which it never does!)

"I would like to purchase a copy of WoW please"

"I'm sorry, we don't sell those. You can however purchase a licence to run a game under
certain conditions, would that interest you ?"

"...."


Except that "running a program" isn't copyright infringment.

Posted May 9, 2008 15:46 UTC (Fri) by giraffedata (subscriber, #1954) [Link]

This is a -CLASSICAL- sale, as straigthforward as it gets.

I'll agree it's a sale, but there is plenty of room for interpretation as to what was sold. Was it a regular "copy" of the game, such that the statute about having the right to run an owned copy applies? Because non-lawyers probably use the phrase "purchase a copy" even when they totally understand they're technically just getting a copyright license and borrowing installation media, so maybe that's what the parties intended here. At least one of them.

Were there no clarifying details in a subsequent document, I expect a court would interpret it most simply, which is as a plain sale of a CD. But I think the subsequently negotiated details are relevant here.

We probably don't have to argue about that, though, since as long as we're being hypothetical about the document in the box, we can also hypothetically assume the phrase "purchase a copy" was never used -- the consumer just put a box down on the checkout counter, the checker asked for money, and he paid. It's easier to believe in that case that the consumer doesn't own a copy of WoW.

Another reason the point may be moot is that even if the contract was for a plain sale of a CD, that just means the shopkeeper is the one who has to pay for the copyright infringement damages: His contract with Blizzard definitely doesn't make him the owner of the CD, which means he couldn't sell it to the consumer, which means the consumer violated copyright law when he copied it in order to run it, so the consumer owes Blizzard money, so the shopkeeper owes the consumer money for breach of contract.

Except that "running a program" isn't copyright infringment.

Posted May 10, 2008 13:52 UTC (Sat) by dvdeug (subscriber, #10998) [Link]

When do most people clearly buy a license and borrow the media? Never. So hypothetical
questions about what they might call it are just that, hypothetical.

They may not call it "purchasing a copy", but when you give them the money and you take the
product, it's a sale. Unless you don't mind that your grocery store is only selling you a
license to its fruit, one that may not include you eating it or taking it from the store. 

Except that "running a program" isn't copyright infringment.

Posted May 11, 2008 1:32 UTC (Sun) by giraffedata (subscriber, #1954) [Link]

When do most people clearly buy a license and borrow the media?

It doesn't really matter what most people do. If anyone does it, or a judge believes anyone would and call it "purchasing a copy," then the fact that someone used the phrase "I want to purchase a copy" doesn't preclude that kind of transaction.

But it does happen. In some areas of the software industry, it is the normal way to buy software. It's also normal in some other parts of the copyright industry. It's how theaters buy movies.

Unless you don't mind that your grocery store is only selling you a license to its fruit, one that may not include you eating it or taking it from the store.

Unlike fruit, a CD is something you can get a lot of value out of even if you don't own it. So while it's highly unlikely someone in a fruit purchase didn't intend to own it, it's entirely reasonable for a person to buy the ability to install WoW and not buy the CD that it comes on. I'd do it if that's what the store was offering.

Except that "running a program" isn't copyright infringment.

Posted May 11, 2008 13:07 UTC (Sun) by dvdeug (subscriber, #10998) [Link]

So if anyone might do it, you might be doing it without knowing it? That's fraudulent; the
whole essence of a valid contract is that both sides have a meeting of minds on what the
contract means.

Theaters don't buy films this way. I can't believe any business person would stay in business
if they paid good money for a film before reading the contract, and then realized they
couldn't show it because they didn't have Dolby THX Surround X or whatever. (Maybe Paramount
will send them a check in a few months, minus shipping fees, after they've returned the film.)
I don't think anyone buys software and signs a contract for it; they know the difference
between buying software and licensing software.

You can get a lot of value out of a fruit if you don't own it. Maybe the license just says you
can't resell it, or publicly display it, or make it into fruit salad. Is it all right to live
in that world?

Except that "running a program" isn't copyright infringment.

Posted May 11, 2008 17:48 UTC (Sun) by giraffedata (subscriber, #1954) [Link]

So if anyone might do it, you might be doing it without knowing it?

No, if anyone might do it, you might be doing it knowingly. So one might conclude based on other evidence that you are in fact doing it.

That's fraudulent;

Fraud is intentionally misleading someone for one's own gain. So far, none of the scenarios I've talked about involve someone tricking the WoW customer. They involve misundertandings and differences of opinion.

the whole essence of a valid contract is that both sides have a meeting of minds on what the contract means.

That's the point I've been trying to make. If the WoW customer reasonably believed he was buying a copy and the shopkeeper reasonably believed he was selling only a copyright license, there is no contract. In that case, the customer has to give back the CD.

So the only question was whether a shopkeeper could reasonably believe the customer wanted a copyright license without a copy. The fact that it's a reasonable thing to buy and others buy similar things argues in favor of that.

Theaters don't buy films this way [reading the full contract after the initial transaction].
Agreed; that isn't the "this" I meant. I meant a theater owner buys a copyright license, and takes possession of a copy, but does not buy the copy.

The program plays the game for a user

Posted May 7, 2008 21:01 UTC (Wed) by debacle (subscriber, #7114) [Link]

This is great! I've been waiting for this long time. I find computer games generally very
boring (with only few exceptions) and many people seem to waste many hours a week in gaming.
Having programs playing for them, they could enjoy the nice autumn we currently have (or
springtime, YMMV) or meet friends or go dancing. Hopefully this phantastic program will not be
outlawed.

The program plays the game for a user

Posted May 7, 2008 21:21 UTC (Wed) by dark (subscriber, #8483) [Link]

"unless one is developing free game-playing robots"

That is a nice hobby. I've done it myself, except for the "free" part. Since automating the gameplay was most of the fun, I saw no sense in denying that fun to others by publishing my code :)

Does it have to get worse?

Posted May 7, 2008 21:32 UTC (Wed) by man_ls (subscriber, #15091) [Link]

One might wonder if this trend towards copyright fascism has to continue for some time before people realize that things must change. Can you imagine what might happen if e.g. hardware developers suddenly want to restrict usage of their binary firmware blobs to, let's say, extorted users monthly subscribers? This copyright regime is the best argument to keep fighting for free software.

Thanks for a very interesting and balanced article, Jake. Keep it up.

Does it have to get worse?

Posted May 8, 2008 3:13 UTC (Thu) by jordanb (subscriber, #45668) [Link]

Apple's pushing in this direction pretty hard. "You modify your phone, we brick it" is just
the beginning.

Does it have to get worse?

Posted May 8, 2008 9:27 UTC (Thu) by __alex (subscriber, #38036) [Link]

Didn't the 1.1.4 update unbrick a lot of phones?

Does it have to get worse?

Posted May 9, 2008 15:59 UTC (Fri) by giraffedata (subscriber, #1954) [Link]

Can you imagine what might happen if e.g. hardware developers suddenly want to restrict usage of their binary firmware blobs to, let's say, extorted users monthly subscribers?

ISTR a case just like that with an automated parking garage. A city bought one (a big piece of hardware) and paid the manufacturer a monthly fee (ostensibly to run it). At some point the latter part of the deal broke down, the city stopped paying, and the city no longer had the ability to use the garage for some reason related to the copyright on the garage's control program.

But that probably wasn't as sudden as you're talking about -- the city presumably understood what it wasn't getting better than someone who buys a router that appears to come with the required firmware blob.

Blizzard tests the reach of copyright law

Posted May 8, 2008 4:09 UTC (Thu) by dirtyepic (subscriber, #30178) [Link]

I wonder if I'll soon need to pay Neil Gaiman 750 bucks every time I copy American Gods from
the book to my brain.

Music/Movies clearly want that

Posted May 8, 2008 5:05 UTC (Thu) by pflugstad (subscriber, #224) [Link]

I wonder if I'll soon need to pay Neil Gaiman 750 bucks every time I copy American Gods from the book to my brain.

Clearly the music industry (and to a lesser extent movie industry) would like just this kind of model - they would be ecstatic to get paid every time you listen/view their their content. They've been trying to push laws that way for a long time now, as soon as it became clear that such was technically feasible with current technology.

It would not stretch imagination for some writers to start trying to do the same thing with the advent of the ebook readers and so on, where such a restriction is technically feasible.

Blizzard tests the reach of copyright law

Posted May 8, 2008 15:33 UTC (Thu) by felixfix (subscriber, #242) [Link]

It was Hillary Rosen, president of the RIAA, who made a speech about the evils of libraries
letting people read books without paying for the privilege.  I read it when it happened, but
have tried a couple of times to google for it, and my google-fu is just too weak.  Probably in
a few years I won't believe myself anymore!

Blizzard tests the reach of copyright law

Posted May 8, 2008 4:55 UTC (Thu) by Ross (subscriber, #4065) [Link]

Blizzard make similar claims in their lawsuit against me.  They weren't central to any
argument, though, so they didn't get a lot of attention.  They also stated that a mode of
operation can be a protected part of a work (i.e. multiplayer mode vs. single player), and
that it is a violation of the DMCA to enable such a mode except as intended by the copyright
holder.  I believe they prevailed in that claim.

One of their stronger supporters made many similar comments here.  The general point being
that programs should only be used as intended by their original authors -- despite licensing,
fair use, or practical considerations.  In some locales there are so-called moral rights for
authors (like restricting the location a painting can be displayed, or preventing public
destruction of a sculpture, or requiring certain types of people to be cast as characters in
plays).  I would hate to see the US adopt this, especially in a software context.  It
certainly isn't in the written law, and I hope that the courts don't turn it into case law.

Blizzard tests the reach of copyright law

Posted May 8, 2008 6:00 UTC (Thu) by grahammm (subscriber, #773) [Link]

Surely the Terms of Use should apply to (use of) the (Blizzard) server not to the software
running on the user's computer. Therefore the appropriate action (however distasteful) if they
think the user is breaking the TOU is to withdraw access to the server.

Blizzard tests the reach of copyright law

Posted May 8, 2008 9:13 UTC (Thu) by tialaramex (subscriber, #21167) [Link]

Blizzard doesn't care about the users.

Blizzard wants to shut down a company that makes third party software. But there is no
relationship between Blizzard and the third party company, so in law they cannot reach that
far. To extend their reach Blizzard is claiming that the users broke copyright law, and then
once that's accepted by a court, they'll say that the third party /helped/ the users to do
that, which is illegal, and therefore they must be able to sue the third party.

The thing that has Blizzard particularly annoyed is that this is a 3rd party which is taking a
monthly fee for doing something Blizzard could do but doesn't want to. Blizzard could take
Glider's $5 per month and just allow users to create level 70 characters. But doing that would
alienate other players (including, ironically, some existing Glider users).

Presumably Blizzard will be hoping to argue more on the apparent injustice of one group
ruining the fun of another rather than any actual legal precedent. In that case it will be
important for the opposing briefs to establish that the "grinding" and so on that Blizzard are
trying to preserve are actually not much fun anyway, e.g. I'd suggest they should produce at
least one witness who is a regular WoW player and uses Glider, even though obviously Blizzard
will immediately ban them.

To be fair to Blizzard, they obviously hoped to create a fair and level playing field using
technology. When I last played they'd done a pretty good job of keeping spammers out of the
way. But to be a bit more cynical for a moment they should have read any of the dozens of
semi-technical papers written on this subject which conclude that "grinding" type features of
the game will inevitably be scripted, and thus should be avoided in the game design up front,
rather than wasting time trying to prevent players from automating them. Faction grinding in
particular in WoW, is utterly soul-destroying. Killing not 10, or 100 but literally thousands
of identical minor enemies for no reason except to make the number slowly climb is the very
definition of pointless grinding. We have computers to automate every other necessary but dull
task, why not for grinding rep ?

Blizzard tests the reach of copyright law

Posted May 10, 2008 15:51 UTC (Sat) by dvdeug (subscriber, #10998) [Link]

Griding serves important purposes in these games. For one thing, it's more fun to have to work
for something then to just get it handed to you. Secondly, people are less likely to quit and
abandon their 100th level character if it took a thousand hours to get to that point. Thirdly,
if they aren't grinding, they're probably playing through game content that far more expensive
to design and create.

The MMORPG business model is all about getting a small group of people to pay large monthly
fees for a long period of time. If you want to eliminate grinding, then you're looking at
what's basically a traditional computer RPG, and I don't think there's enough different
computer RPGs being sold to provide an MMORPG player with a continuous stream of gaming for as
much time as they're putting into an MMORPG.

What if this was in Europe?

Posted May 9, 2008 5:37 UTC (Fri) by laf0rge (subscriber, #6469) [Link]

It would really be interesting to see how this would all work out in Europe, where the
European copyright directive[s] have explicit notion of the possibility to even use
'decompilation' on a program in order to create interoperable programs without support from
the creator of the original program.

As far as I understood, this was specifically crafted to enable competition and to combat
monopoly-like situations.

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