You're ignoring Mark's point. I think he was right to push back a little.
If the automatic first response of developers is "go bisect it!" then that doesn't save time
for anybody. Most bugs don't need a full bisection and many bugs won't bisect well well (as
noted by the article).
Both parties in this discussion had excellent points. Ideally devs will have to compromise a
little by considering the bug report for 30 sec to reduce wild goose chases and making users
feel like they're getting the runaround. Users will have to compromise a little more because
In an ideal world. :)