>> stop offering upgrade. It never works,
I've been doing it for the last four versions with four different systems (all with different
mb/video/audio), and it has yet to give me any real problems.
Just yesterday, I upgraded my fathers computer from dapper to edgy to feisty to gutsy. The
only problem I ran into was solved by removing a single obsolete package at the end.
Your results are atypical, in my experience.