|| ||email@example.com (Martina Krahmer)|
|| ||"Oracle Extends Unbreakable Linux Platform to Include UnitedLinux"|
|| ||Thu, 13 Mar 2003 15:39:45 +0100 (CET)|
FOR IMMEDIATE RELEASE
Stephanie Hess Margot Rodger
Oracle Corp. Virtual Management
ORACLE EXTENDS UNBREAKABLE LINUX PLATFORM TO INCLUDE
Oracle Intends to Provide Integrated Technical Support For
CeBIT Conference - HANNOVER, Germany, March 13, 2003 -
Oracle Corp. (Nasdaq: ORCL), the largest enterprise software
vendor, today along with UnitedLinux, furthered its
commitment to Linux for the enterprise, announcing that it
intends to provide its customers with enterprise-level,
seamless technical support for the operating systems powered
by UnitedLinux, in addition to support for the Oracle
products. With this announcement, Oracle extends its
commitment to making an Unbreakable Linux platform available
for customers worldwide.
Continuing Oracle's vow to provide superior support and
availability to its customers, the company is working
closely with UnitedLinux founding members -- Connectiva
S.A., The SCO Group, SuSE Linux AG, and Turbolinux -- to
create a joint escalation team that can best service the
entire Oracle stack running on UnitedLinux products. The
support service will be available for customers who have an
Oracle support contract for Oracle products and maintain an
operating system support contract with any of the four
UnitedLinux founding members.
"Collaborating with Oracle extends on the global reach
that UnitedLinux has established via our founding members,"
said Paula Hunter, general manager, UnitedLinux LLC. "With
concurrent certification of our members' offerings and
integrated global support, we expect this program will help
ensure customer confidence in deploying Oracle solutions
powered by UnitedLinux."
Customers who have deployed Oracle products on hardware
platforms that are certified with UnitedLinux will be able
to receive technical support directly from Oracle Support
Services, leading to faster resolution of critical issues.
Oracle intends to identify technical support issues and fix
them in collaboration with UnitedLinux, providing customers
a single point of contact. Customers can benefit from
joint engineering efforts as Oracle and UnitedLinux
collaborate to integrate required fixes/patches in future
maintenance releases of UnitedLinux.
"Oracle is proud to be the only enterprise software
company to meet customer software needs by not only
providing service and support for our own products, but also
by extending our world class support to our customers' Linux
operating environment," said Dave Dargo, vice president,
Linux Program Office, Oracle Corp. "Together with
UnitedLinux, we plan to provide front line support for
Oracle customers to diagnose and fix Linux OS issues and
provide the critical fixes they need in a timely manner.
With this collaboration, we can offer another Unbreakable
Linux platform that customers worldwide can safely deploy in
their mission critical environments."
In February 2003, UnitedLinux completed certification
of UnitedLinux Version 1.0 with both Oracle9i Database and
its database clustering technology, Oracle9i Real
Products powered by UnitedLinux 1.0 include Conectiva
Linux Enterprise Edition from Conectiva S.A., SCO Linux
Server 4.0 from The SCO Group, SuSE Linux Enterprise Server
8 from SuSE Linux AG, and Turbolinux Enterprise Server 8
Founding companies of UnitedLinux are Linux industry
leaders Conectiva S.A., The SCO Group (NASDAQ:SCOX), SuSE
Linux AG, and Turbolinux, Inc. UnitedLinux Version 1.0 is
the engine that powers products sold by the four companies,
each with its own value-add features, support and pricing.
Built on top of a solid and tested foundation, UnitedLinux
1.0 is an enterprise-class operating system with exceptional
stability, scalability and reliability, and its high level
of quality has been previously available only in expensive
proprietary operating systems.
Distributed virtually everywhere in the world and
supported by leading global ISVs and IHVs, UnitedLinux
Version 1.0 is initially available in English, Japanese,
Simplified Chinese, Korean, Portuguese, Spanish, Italian,
German, French and Hungarian. UnitedLinux Version 1.0 has
local language and local time zone support for customers
around the world, with access to a channel of more than
16,000 resellers and a global pre- and post-sales support
About Oracle Corp.
Oracle is the world's largest enterprise software company.
For more information about Oracle, visit our website at
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