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Mozilla forming new company for Thunderbird

By Jake Edge
September 19, 2007

Mozilla has made its decision and will be spinning off Thunderbird into a new organization. Back in August, we covered a discussion about the future of the Thunderbird project, which was spawned by a series of postings in the blog of Mitchell Baker, CEO of Mozilla Corp. At that time, it was recognized that Thunderbird was suffering from a lack of attention, mostly because of an intense focus on Firefox. This week, Baker announced that the results of that discussion were to start a new for-profit company to nurture Thunderbird.

The new company, as yet unnamed and referred to as "MailCo", will start with three million dollars in seed money from Mozilla. The intent is to use that money to hire a small team to foster email and internet communications through Thunderbird. To that end, they have hired David Ascher, currently CTO at ActiveState, as the CEO of the new company.

Ascher also posted a blog entry about the new organization, providing some insights into the role of MailCo:

While it will legally be a for-profit company, its purpose will be to serve the public benefit. This means that while part of my job is to figure out a long-term sustainability plan for the company, It's more important for me to make email better than to generate significant profits. If profits happen, that's fine, but generating profits at the expense of the public benefit is not. It will be fascinating to figure out what that means in practice.

The biggest job for Ascher and MailCo will be to determine what, exactly, Thunderbird should be. From the comments on Baker's blog and elsewhere, it is clear that there is no consensus on what an email client should and should not do. There are many constituencies; trying to please them all is likely to please none.

There are lots of questions about integration of email with other internet services: instant messages, RSS feeds, VoIP, etc. There are also questions of local vs. remote message storage and web vs. host-based clients. Each has its advantages and disadvantages along with a vocal set of users. If MailCo starts moving in a particular direction, to the detriment of supporting others, they may lose some significant portion of their While profit may not be a requirement, some kind of potentially sustainable business model will probably have to be established. user base. But a decision will have to be made in order to concentrate their efforts; it will be hard to find the right balance.

While profit may not be a requirement, some kind of potentially sustainable business model will probably have to be established. It is hard to imagine that Mozilla will keep pumping money into the company, though Baker makes it clear that they will consider further investment. Thunderbird does not have the obvious 'sell eyes to Google' model that Firefox has so successfully used; it directly competes with Google and other, similar, ad-supported mail sites.

For various reasons, Thunderbird has never had a large development community in the way that Firefox or other free software projects do. There is a core group of developers, presumably strong candidates to be hired on at MailCo, but in order for the project to succeed, it will need a bigger army of volunteers. There can be friction between paid developers and volunteers, especially if the volunteers feel like they aren't being heard. Growing and working with the development community will be an important part of MailCo's first year or two.

Many folks point to the stagnation of the main competition, Outlook, and liken it to the situation, several years back, with Firefox and Internet Explorer. There are some similarities, but there is also one big difference: Exchange. It is relatively easy for a user to change their desktop applications, even in a controlled workplace environment, but companies are unlikely to toss out their Exchange servers anytime soon. Because Microsoft completely controls the mail client to Exchange server protocol, Thunderbird will have a hard time being a drop-in replacement, in the way that Firefox is. One possibility would be to work with Openchange or similar Exchange replacement projects to provide an end-to-end solution for the enterprise.

Obviously there are some challenges ahead, for email clients in general and for Thunderbird in particular, but there is reason for optimism as well. Many did not expect Firefox to achieve the level of adoption that it has – it has made remarkable inroads against an entrenched competitor – and many of the same folks are behind the effort to give Thunderbird a push. Though it may seem like Mozilla is kicking Thunderbird out of the nest, they are actually giving it some resources so that it has a chance to fly. It certainly will not suffer under an organization devoted solely to its development.


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Mozilla forming new company for Thunderbird

Posted Sep 20, 2007 0:51 UTC (Thu) by cventers (subscriber, #31465) [Link]

Aside from riding on donations, and maybe support, it's hard to imagine
what a sustainable Thunderbird business model might be. Any speculation?

Mozilla forming new company for Thunderbird

Posted Sep 20, 2007 2:08 UTC (Thu) by jimparis (subscriber, #38647) [Link]

Since Google plays a big part of holding Mozilla up, my first thoughts would go towards Google. A desktop client for accessing your Gmail account and handling offline mail access might be worth their support.

Other potential models could come from the other communication features, like VoIP. Imagine Thunderbird as a new client for Skype, or some big VoIP company like Vonage supporting it as a recommended SIP client.

Or maybe Thunderbird will team up with Openchange and get the support of corporations looking to get rid of Microsoft.

I think there are plenty of possibilities...

Mozilla forming new company for Thunderbird

Posted Sep 20, 2007 7:15 UTC (Thu) by yodermk (subscriber, #3803) [Link]

Hmm, that is a tough one. Possible ideas:

* Sell subscriptions to spam/virus filter rules

* Sell to financial institutions a "service" to report to them when a phishing scam attempts to impersonate them, complete with the IP of the website.

* Sell plug-ins like Blackberry synchronization. Yeah, that should be open source, but if they need a business model, that's better than nothing.

* If this company includes the calendar part, there could be a default calendar data feed, and companies could pay to put their events on it.

None of this will make anyone rich, but some combination may pay for a couple developers salaries.

Missing: Calendar

Posted Sep 20, 2007 14:11 UTC (Thu) by dwheeler (guest, #1216) [Link]

For many users, Thunderbird is only half an application; the calendar is missing. I hope they'll be able to add that; calendar + Exchange connection would suddenly make Thunderbird a killer app, since Thunderbird already runs on everything.

Mozilla forming new company for Thunderbird

Posted Sep 20, 2007 15:41 UTC (Thu) by branden (subscriber, #7029) [Link]

Dear editor,

I'm not crazy about the blown-up oversized quote sidebar. This change in editorial presentation adds no value for my (meager) subscription dollar. Please terminate the experiment.

(Now where's my buggy whip?)

style

Posted Sep 20, 2007 15:57 UTC (Thu) by ccyoung (guest, #16340) [Link]

sidebar okay itself - bold, large and bloodred too much.

maybe sans serif. although it renders smaller than serif, it does stand out. perhaps use LWN.net logo as the prototype - thematically it's already established and quite pleasant.

style

Posted Sep 20, 2007 16:41 UTC (Thu) by cpeterso (guest, #305) [Link]

I think the pull quote concept here is a good one, but I agree that bold and bloodred is too much. I'm not a graphic designer, but The Non-Designer's Design Book taught me: if you're going to make some text bigger than other, then make it MUCH bigger (else it might look like an accident). :)

style

Posted Sep 27, 2007 13:39 UTC (Thu) by jabby (guest, #2648) [Link]

I like pull-quotes. The visual distinction just needs to be clean and clear. I agree with the suggestion to toggle serifs, but I would also want more space around it to separate it from the main article text, especially vertical space. I am not a designer, but I think the space surrounding the quote should be at least that of the height of a line of text, probably something like 1.5 lines as a sweet-spot.

Mozilla forming new company for Thunderbird

Posted Sep 20, 2007 16:16 UTC (Thu) by kingdon (subscriber, #4526) [Link]

Are you talking about the pull quote? Looks fine to me (perhaps I'm just too used to them). Sure, the appearance could be tweaked, but it isn't like you mouse over it and it pops up ads or that kind of thing. I'm sure we'll never see that on LWN (:-)).

An idea for MailCo growth

Posted Sep 20, 2007 19:34 UTC (Thu) by arget (guest, #5929) [Link]

Thunderbird may have the ability to take the seed money and decide it wants to be more than a mail tool. Exchange is a viable commercial product not for mail, but for calendaring, contact management, and the set of personal information management (PIM) features it offers to the corporate client. The home user market is merely extra lock-in for microsoft.

Having said that, there is a space out there, not adequately filled by google and the like, for the "family edition" of calendaring, remote email and contact management backup, and sync'ing up your portable devices to. And there is also the corporate space using those features looking for a better deal than microsoft offers. MailCo can develop an open source server system to support those features in it's own Thunderbird client (or any other supporting the protocols it develops).

They can follow the MySQL/RedHat pattern and make money off the support of enterprise and business customers, while cultivating the goodwill of developers with families scheduling softball and soccer concurrently for the kids, with the odd parent's night out thrown in.

Is this in keeping with their public service mission of delivering the mail? It is if it keeps the lights on...

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