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as a service provider

Posted Jan 15, 2007 22:41 UTC (Mon) by ccyoung (guest, #16340)
Parent article: Tivo Healthcare (Free Software Magazine)

I provide web-based applications. The user's data sits on my machines. The moral ground is two:

1) protect the user's data - make sure it's backed up and never, never let anyone else have access to it.

2) if the user should ever want a dump of his data for any reason, whether for his own analysis or to switch vendors, he will have a complete data set within a reasonable con and within a reasonable timeframe.

any client who agrees to anything less is stupid or compromised.

(Log in to post comments)

that is

Posted Jan 15, 2007 22:44 UTC (Mon) by ccyoung (guest, #16340) [Link]

"reasonable cost" - as versus reasonable con

(would be nice to be able to edit emails or am I being stupid?)

as a service provider

Posted Jan 16, 2007 12:47 UTC (Tue) by ekj (subscriber, #1524) [Link]

But even that may not be sufficient.

Oftentimes, even if you get a complete database-dump with all your data in it in a timely fashion and for a reasonable cost, it can still be cost-ineffective to swap vendors.

Massaging data from one format to another ain't free. Under many circumstances it's completely cost-prohibitive.

but what's an option?

Posted Jan 17, 2007 0:23 UTC (Wed) by ccyoung (guest, #16340) [Link]

I'm offering clients a solution they could not afford themselves. For them to do this in-house is prohibitive.