Kernel Summit 2006: Kernel quality and development process
Posted Jul 18, 2006 9:53 UTC (Tue) by job
Parent article: Kernel Summit 2006: Kernel quality and development process
I've never really liked the Bugzillas. Too much "database" and too little "conversation".
If you go to a mailing list with your problem and attract attention, you may get intelligent questions asked back that not only gets more information but elevates your own understanding of the problem (which may not be that great which is why you came for help in the first place).
Contrast that with a Bugzilla where when you report something you get "dont' understand, can't reproduce, wontfix". Sure, nothing stops you from having an intelligent discussion on a Bugzilla, but nobody really does. It's not designed for that.
I'm not saying the tool is useless, it's great to track bugs, but there's tremendous room for improvement.
to post comments)