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limited support duration was: little practical effect

limited support duration was: little practical effect

Posted Jan 3, 2003 11:27 UTC (Fri) by akumria (subscriber, #7773)
In reply to: little practical effect by djao
Parent article: Distribution support: how long is long enough?

The real story here is how redhat 7.0 has been supported for such an amazingly long time

Actually the real story here is the minimal support duration of commerical Linux offerings.

Perhaps you feel that 28 months is a long time. However most companies demand, and obtain, support for around 5 years from their software vendors.

Microsoft released Windows XP on the 21 Oct 2001; and according to their Life cycle roadmap they will have general support for 5 years and potentially 2 further years of hotfix/security support.

In contrast RedHat released RedHat 7,2 on the 22 Oct 2001; and they intend to EOL hotfix and security support in December 2003.

26 months versus 60 months. RedHat, now less than half as good as Microsoft


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redhat and Microsoft

Posted Jan 4, 2003 4:17 UTC (Sat) by djao (subscriber, #4263) [Link]

You managed to miss my point completely. There is a whole world of difference between the amount of support I expect for redhat 7.0, and the amount I expect for 7.3.

You are certainly right to complain that redhat's support lifespans pale next to Microsoft's, but I think redhat deserves praise for actually improving their point-oh support level (from 10 to 16 to 17 to 28 months), rather than criticism for not matching Microsoft.

28 months is an amazing amount of support for a point-oh release. Comparing redhat to Microsoft here is useless since Microsoft does not release operating systems every six months like redhat does.

For a proper comparison, you need to use the final point releases (4.2, 5.2, 6.2, 7.3) of redhat, which are IMO the only versions that should ever be considered for production use at all. The support lives of these versions are well above 12 months, and nothing in the new policy changes that.

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