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I don't want to turn this into an "I think Dell sucks too" threadI don't want to turn this into an "I think Dell sucks too" threadPosted Feb 14, 2006 0:16 UTC (Tue) by Baylink (subscriber, #755)In reply to: Open-Source Users Break Free From Commercial Software (Fox News) by X-Nc Parent article: Open-Source Users Break Free From Commercial Software (Fox News)
(or, to put it another way, I don't mean to go off on a rant, but...)
*When*, exactly, did Dell support start to suck so hard?
I had a mobo go in an Optiplex last week. Next day support.
Had the wrong address, so the mobo showed up near me, instead of 30 miles and one county away, where the machine really lives. But rerouting it was impossible, and when they shipped another one to Tampa overnight, it showed up Monday at 0938 *and that was too late to schedule it for a Monday install.
And Dell's phone trees all suck. And their online chat was broken.
Can *anything* get big and still work?
And why are Mergers and Acquisitions such big business?
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