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The open-ezx project launchesThe open-ezx project launchesPosted Oct 20, 2005 20:54 UTC (Thu) by sepreece (subscriber, #19270)In reply to: The open-ezx project launches by ajross Parent article: The open-ezx project launches
Disclaimer - I work for Motorola. I should have said so in the previous note, but forgot my e-mail address wouldn't be shown. It's not my intention to be an apologist for this product; I was trying to clarify a previous posting that I felt didn't provide enough information. Anything I say here is my personal opinion; I do not speak for Motorola.
Any product designed for a wide range of users is going to satisfy some more than others. Recent Calls is, in particular, an area where studies show that different people use the lists very differently. It's also an area where different geographical regions have different existing practices There are also cognitive-complexity issues in mixing different kinds of values (dates and times) in the same column. Again, it depends on the particular use case that matters most to the way a particular individual uses the phone - how often you use it to answer different kinds of questions - which is why design teams watch how users actually use the phone and apply that knowledge to new designs.
Again, I don't speak for Motorola and I'm not defending this particular decision (I would probably prefer your design, if asked, though it wouldn't make any real difference to the way I use the phone). If you're interested in our design processes, I believe there are papers in the CHI literature and trade press; our design side has gotten a lot of media attention lately.
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