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does the desktop matter anymore?

does the desktop matter anymore?

Posted Sep 27, 2005 12:10 UTC (Tue) by pjs (guest, #10927)
In reply to: does the desktop matter anymore? by oseemann
Parent article: KDE 4 promises radical changes to the free desktop (NewsForge)

For most home PCs, a website maintained by a company is more reliable long-term storage than their local hard drive. Yes, it sounds crazy. In fact, about as crazy as never making backups. But that is the condition of most home computing, that backups are never, ever made. Not weekly, not monthly, not anually, not ever.

Virtually all home computing is done on Microsoft Windows. The most common "application" is entertainment. Often that's playing games, sometimes playing music or movies, other times it's trying nifty new software that amounts the resource-hogging eye candy. New applications (if you can go so far as to call them applications) are installed on a whim with little regard for long term system stability. Even without a buildup of malware, the system becomes less and less responsive as more and more, often poorly written eye-candy software hooks itself into various OS functions. Sometimes, a hardware failure occurs, though I've seen cases where home users mistake software problems for hardware failure (in which case they often believe recovering and saving their data is impossible). Human frustration also plays a significant factor.

Eventually, either a computer savvy friend does a clean install, or more often, a new computer is purchased to replace the old one which no longer functions well. How does typical home computer data get migrated to the new system? Most often, it simply doesn't.

By the time frustration with the computer's poor or flakey performance builds to the point of buying a replacement system, such a feeling of disgust and resignation builds that no attempt is made to save data.

Most home users, and in fact most business computer users don't have much awareness of where in the directory heirarchy they are storing their files. In recent times the situation has improved somewhat, with photo program defaulting to save photos in a "My Photos" directory, music applications defaulting to save files in "My Music", and so on. But if the files are located somewhere else, usually because some software had a default working directory configured elsewhere, only savvy users will have some idea where their data is actually stored. Many "user friendly" programs are designed for home users who can't understand the filesystem heirarchy and attempt to shield users from such difficult concepts, resulting in no opportunity to learn where the files are really stored in the ordinary course of using the program.

Even when they do know where their files are located, the task of transfering their data to a new PC, or backing up their data before a reinstall and restoring it afterward is quite daunting. Perhaps some home users can successfully network two computers and copy files (in the case where a complete 2nd system including a second monitor is purchased). But the reality is that burning files to cdrom is about the only managable way (for users savvy enough to even know where their files are) to transfer them between PCs. Of course, on top of knowing where files are located, copying to cdroms requires a PC still functioning well enough to actually burn a cd, and patience and thoughness to actually manages the process of dividing up many files between mulitple discs, patiently burning each one, and double checking to make sure everything important has been saved properly. It's an error prone process to manually back up to small size removable media, when any attempt is made at all.

For people who don't invest the time and money required for regular backups, who aren't savvy to the actual location and format of their data files, whose primary PC application is entertainment, who value new eye-candy over long-term system stability, and who may not always excersize caution and dilligence against infection of malware, long-term storage of data on external website makes a lot of sense.


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does the desktop matter anymore?

Posted Sep 27, 2005 12:27 UTC (Tue) by mrshiny (subscriber, #4266) [Link]

Your view of computer users is pretty harsh, but, even if all you say is true, having worked at a computer store in the past I can say that most people who care about data on their old computer find a way to get the data off (assuming the hard disk is ok). If they can't get it off they call their local whizz-kid. If he can't get the data they send the data to a repair shop. My store had a repair shop where we often transferred a user's data to a new computer. In fact this was sometimes negotiated right into the sale of the computer. Many people don't know how their hard disk works but they can usually tell where there photos are stored, if they have taken any number of photos worth transferring to a new computer.

does the desktop matter anymore?

Posted Sep 28, 2005 7:15 UTC (Wed) by Wol (guest, #4433) [Link]

The trouble with asking the "local whizz-kid" is even that screws up often enough, thanks to Windows :-(

I backed up my brother-in-law's pc before wiping his hard disk. At least, I thought I had. It backed up everything fine without errors, except (1) it ignored hidden folders, and (2) because I backed it up from the top of C:, it ignored "Documents and Settings", because it was a hidden folder!

I didn't find that out until too late :-(

Cheers,
Wol

does the desktop matter anymore?

Posted Sep 28, 2005 11:45 UTC (Wed) by carcassonne (guest, #31569) [Link]

"except (1) it ignored hidden folders, and (2) because I backed it up from the top of C:, it ignored "Documents and Settings", because it was a hidden folder!"

Did you do a complete system restore from the backup, including all system files needed to run the OS ? Why no only re-install the OS for its distribution media and then only restore the user data ?

C: has to be the stupidest invention in computer history. No way to simply backup all of a user's data files in one sweep.

On Linux, the user will not save his/her data in /usr/sbin/. It'll be in his/her home directory and that's it. Want to save some system settigns, then backup /etc and that's it. Re-install system from distribution media and re-install the user's data files and possibly tweak some config files, but that's could really be not necessary.

I'd like to see Microsoft confined in 10 years from now publishing exclusively OSes and softwares for game boxes while the home PC would be the serious matter. People would have to power up their game boxes to run MS Office, which is not that bad after all, metaphorically speaking ;-)

does the desktop matter anymore?

Posted Sep 27, 2005 15:07 UTC (Tue) by mmarq (guest, #2332) [Link]

" But the reality is that burning files to cdrom is about the only managable way (for users savvy enough to even know where their files are) to transfer them between PCs. "

The only ?... savvy?... you mean here careless, which everybody is, even top scientists, or savvy is the not so clueless & dumb common joe/jane ?

All in all, it seams by your exposition that there is a dire need for Big, Fat, Bloated management features on all those desktops for helping users not be so careless and carry all those needed management tasks automatically and transparently(with voice Output/input also,perhaps) out of the hands of the lazy users.

Neither windows or KDE or Gnome is even close to that yet!

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