the MySQL Users Conference 2005 State of the Dolphin talk.
"In fact, squashing bugs is their theory on MySQL's success. There is a cycle. You need good bug reports to stabilize and improve your product. But the community needs to feel that the company is responding to the bug reports and fixing them in a reasonable time frame. This response leads to more bug reports, which, in turn, leads to a more valuable product. They make the analogy that open source is like a democracy. It's not perfect, but you can see what's wrong. Even in the free community edition, all the features are available.
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