Update on LWN and subscriptions
[Posted October 9, 2002 by corbet]
As of this writing, there are almost 1800 subscribers to LWN.net; we have
also sold a small number of (small) corporate subscriptions. This level of
support is almost sufficient for two full-time staff at minimal salaries - a
huge step in the right direction, but still not enough to keep LWN going in
its current form. While we hope and expect that the number of subscribers
will continue to grow, we will have to take steps to live within our
available means for the near future. It is fully our intent to deliver on
the full term of the one-year subscriptions that many of you have bought;
to do that we will have to be careful now.
So there will be some changes to LWN. We're working on the details now,
and will post another update soon. But it looks like LWN is
here to stay, and that is good news. Let it never be said that the free
software community is unwilling to support the services it finds valuable.
A few other notes:
- We have tracked down and solved the problem that was causing cookie
problems with a number of browsers - especially Internet Explorer. If
you have experienced trouble in the past, please try again; things
should work better.
- There have been some complaints that our initial subscription screens
are not as informative as they could be. We'll be reworking the
subscription information soon to address those concerns. Various
other glitches in the subscription system (i.e. changing between
monthly and fixed-term subscriptions) will also be fixed soon.
- We have, finally, managed to extract the last of the donation money
(from last July!) from our previous credit card processor. Happily,
our new processor seems to be far more, um, together, and has not yet
given us any trouble.
- Occasionally somebody asks what happened to our old donation screen.
That screen has been taken down for a couple of reasons. One is to
keep our new credit card processor happy - donations seem to be a
hot-button issue for those people. The other is that we are trying to
transition into a real business, which offers direct value for the
money received. For people who would like to send more money our way,
we'll work out a new way to take it - no need to worry.
- For those of you who are unwilling or unable to buy a subscription,
we have set up a new mailing list that sends out a daily notification
whenever a subscription article becomes freely available. To receive
these notifications, you can sign up via the "My Account" screen for
your account.
- We're a little behind on some of our subscription-oriented mail. Once
the Weekly Edition is out, we hope to get caught up again.
As always, thank you all for supporting LWN.net.
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