Retail geeks aren't geeky enough (NewsForge)
Posted Jan 21, 2005 18:21 UTC (Fri) by chohman
Parent article: Retail geeks aren't geeky enough (NewsForge)
I have not read Mr Lyman's original article, but the quoted portion suggests to me that his real problem is that these retailers have lousy computer support in general. An unanswered phone says absolutlely nothing about the level of Linux support offered by a vendor that it doesn't also say about the support of any other operating system. Unless, of course, someone has invented a caller ID system that identifies Linux users as they call in :-)
Oh, sorry, I forgot - only Linux needs support, not like the road-to-nirvana, nothing-ever-breaks user experience of that other widely used system.
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