Stacy Simpson
Media Relations
IBM Corporation
Route 100, Somers, NY  10589
Ph: 914-766-4123 (t/l: 826-4123)
E: stacysim@us.ibm.com

IBM Demonstrates Breakthrough Self-Managing Offerings Across Product Line

        Customers Estimate Potential IT Savings of Up to 20 Percent

      ARMONK, NY ? May 2, 2002 ? One year after announcing its Project
eLiza (tm) initiative to develop self-managing or "autonomic" systems, IBM
is demonstrating new technology that customers familiar with them estimate
may save them as much as 20 percent on their information technology
budgets. The more complex the infrastructure, the more savings customers
estimate.

      The new technology moves beyond the goal of self management that IBM
announced a year ago to technology that takes the next step, allowing
systems to learn as they work. Based on sophisticated software algorithms,
the new workload management technology is designed to continually improve
performance across a group of servers as it learns, for example, Internet
traffic and applications usage patterns. The technology is unique because
it can then improve performance in real time across up to thousands of IBM
eServer (tm) systems and non-IBM computers as though they were a single
system.  IBM plans to deliver the technology to select customers and
developers in late 2002.

      Through Enterprise Workload Manager and other end-to-end
self-management technologies, IBM customers can begin to tackle the more
complex issues that drive higher costs and exacerbate skill shortages.  As
a result, customers including Lufthansa Systems Group and Panasonic are
looking to IBM as a leader in the area of autonomic computing.

      "With these offerings, customers for the first time can begin to cope
with the onslaught of technology and shortage of skills by bringing to bear
networked computing resources that autonomically protect the infrastructure
and balance workload across multiple server, storage and client devices,"
said Alan Ganek, vice president of Autonomic Computing.

In addition to Enterprise Workload Manager, additional Project eLiza
technologies announced today include:

ITS Electronic Service Agent ? Enhancing the powerful self-healing
capabilities defined by Project eLiza, IBM Global Services is now
delivering a first-of-a-kind software solution that will remotely detect
and repair problems with any eServer, in many cases without human
intervention.  Electronic Service Agent is available immediately and at no
additional cost throughout IBM's eServer family.

Electronic Service Update provides proactive service monitoring and key
information about the customer's operational environment.  When a problem
is detected, the software collects data and transmits it back to IBM, where
machine-to-machine the problem can be analyzed and fixed. If the problem
cannot be repaired machine-to-machine, IBM will notify the customer and
initiate remedies, often before any system performance degradation occurs.

Enterprise Identity Mapping (EIM) -- A first-of-its-kind enabling
technology that will allow end-to-end secure transactions. EIM associates
and tracks a user's multiple security identities across a network, enabling
programmers to write simpler and more secure applications without forcing
users to sign on and authenticate to each server in a network.  Ultimately,
this will allow a company's network to decide what level of access to grant
a user depending on where they enter the network.  For example, a user
entering through a VPN could be granted higher levels of access than a user
entering through a wireless connection, which is less secure. This
technology is planned to be available on eServer iSeries (tm) later this
summer and on other eServer systems later this year.

"Raquarium" ? Technology being introduced into IBM Director that will help
customers deploy, reprovision, update and troubleshoot hundreds of blade
servers easily and remotely from a graphical console and also allows
customers to manage the hardware through graphical visualizations and auto
recognition on a single server console monitoring the system.

These autonomic technologies complement recently announced storage and
Tivoli (r) systems management software, as well as new self-healing
software embedded in PCs that allows the user to automatically restore an
image in the event a PC crashes.

Details about these technologies will be available in a technology fact
sheet. Fact sheets with more information on customers and Project eLiza
Partners are also available.

About Autonomic Computing and Project eLiza
Autonomic Computing reflects a vision to develop and deploy intelligent
systems that self manage and regulate themselves, much the way the human
autonomic nervous system manages the human body.   This vision is motivated
by the tremendous complexity in today's computing environments and the
resultant difficulties and expense of managing them.  The biological
metaphor suggest a systemic approach, coordinating activity across the many
components of computing systems, achieving a much higher level of
automation.  For a complete discussion of the autonomic computing direction
see the Autonomic Computing Manifesto (
http://www.research.ibm.com/autonomic/manifesto/).

About IBM
IBM is the world's largest information technology company, with 80 years of
leadership in helping businesses innovate. Drawing on resources from across
IBM and key Business Partners, IBM offers a wide range of services,
solutions and technologies that enable customers, large and small, to take
full advantage of the new era of e-business. For more information about
IBM, visit www.ibm.com.


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countries.

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© 2002 International Business Machines Corporation, all rights reserved.