Date: Wed, 01 Sep 1999 13:20:03 -0700 Subject: Linuxcare-Laser5 partnership To: email@example.com LINUXCARE ADDS LASER5 LINUX TO ROSTER OF SUPPORTED LINUX DISTRIBUTIONS Initiative Brings Global, Enterprise-Class Technical Services to Popular Japanese Linux Distribution SAN FRANCISCO, USA and TOKYO, JAPAN, September 1, 1999-Linuxcare, Inc., the first company to provide comprehensive Linux technical services to the Global 1000, announced today that it had added LASER5 Linux to its lineup of fully supported Linux distributions. "LASER5 has a proven track record of providing technically superb Linux software for the Japanese market," said Jay Powell, Asia Pacific Business Development Manager for Linuxcare. "Linuxcare is dedicated to delivering breakthrough support solutions for enterprise customers using Linux. We look forward to working closely with LASER5 to ensure the best possible customer experience with LASER5 Linux." "We're pleased that Linuxcare will offer industry-leading support services for LASER5 Linux 6.0," said Toshiyuki Kubota, Chief Executive Officer of LASER5. "We share the same values as Linuxcare-Japanese customers deserve the highest quality Linux software crafted to meet their needs, and they must have access to the best possible technical support. This arrangement will give LASER5's customers the assurance that enterprise-class Linux technical support is available to them." Linuxcare now includes LASER5 Linux 6.0 in its comprehensive suite of commercial support services, including email, Web, and 24x7 telephone support. Linuxcare signaled its growing commitment to the Japanese market in July, when the company announced a high-level technical service agreement with DTTS, a wholly-owned subsidiary of Hitachi, Co. Ltd. In addition to technical support, Linuxcare offers a full range of professional services such as Open Source technology consulting, software engineering, and systems management; Linuxcare University, the leading distribution-neutral Linux education program; and Linuxcare Labs, the first program to test compatibility and benchmark the performance of hardware and software against the Linux kernel. Linuxcare supports all major Linux distributions including regional leaders such as Red Hat and Caldera in the U.S., SuSE in Germany, and others. LASER5 has established itself as a leading distributor of Linux in Japan, shipping over one million copies of the popular Open Source operating system since 1993. LASER5 has earned acclaim for its focus on technical excellence and unwavering commitment to the unique requirements of the Japanese market. About Linuxcare, Inc. Linuxcare, Inc. is the first company to provide a complete solution for Linux technical support, consulting, education, and product certification for Global 1000 companies. Linuxcare supports all major distributions of Linux on all major platforms, offering a variety of programs including 24x7 enterprise-class telephone support. With funding from Kleiner Perkins and others, Linuxcare counts IBM and Dell Computer among its strategic partners. The company hosts www.linuxcare.com, the world's leading online technical-support resource for Linux. Founded in 1998, Linuxcare is headquartered in San Francisco, Calif. The company can be reached at 888-LIN-GURU (+01-415-354-4878) and at www.linuxcare.com. Japanese information regarding Linuxcare services is now available through firstname.lastname@example.org. About LASER5 LASER5 was established as an independent company in August 1999 by Itsutsubashi Research Co., Ltd., a recognized leader in the growing Japanese market for Linux and Open Source solutions. LASER5's charter is to develop and distribute technically excellent Linux operating system software tuned to the unique requirements of the Japanese market. Founded in 1993, the operating system division of Itsutsubashi, now LASER5, has shipped over one million copies of Linux. ### Linuxcare and the Linuxcare logo are service marks, and "At the center of Linux" is a trademark of Linuxcare, Inc. Linux is a registered trademark of Linus Torvalds. All other trademarks are acknowledged.