Date: Tue, 03 Nov 1998 23:18:50 -0500 From: Rose Woodruff <Rose@Us.Net> To: email@example.com Subject: US Net & Linux.org I am one of the owners of US Net. I am also the person who sent Innovative Logic Corporation notice that we would not renew their contract and am the one who told the technician to disconnect the service. US Net regrets that Linux.org is off the air. We run a FreeBSD shop here & support free OS, especially varieties of Unix. We truly regret that the Linux community has lost a valuable resource; however, we gave Innovative Logic Corporation plenty of notice to move to a new provider. US Net and Innovative Logic had extremely diverse interpretations of what obligations US Net had under our contract from the very early months of our business relationship. US Net's management team made the decision to fulfill our contract obligations, but not to enter into any additional business relationships that would involve the McLagans. We fulfilled our obligations of providing 1 year of service. On August 5, 1998 (yes, it was erroneously posted as September 5 on CNet) I sent notification that October 24, 1998 would be the last day of service. I have the Fed Ex receipt and tracking number which shows receipt. I reiterated our intentions to Mrs. McLagan on 9/29. She spoke to our CEO in our office on Ocotber 7 and he, in front of witnesses, told her the same thing. On October 23, I sent Mr. McLagan a courtesy e-mail reiterating again, that service would be terminated on October 24. We gave them the benefit of the doubt and did not terminate service until the afternoon of October 26. I have worked for 5 years building a company based on solid values, included the need for superior customer support. Mr. McLagan has slandered that reputation to cover his own shortcomings.